We stand 100% behind our quality products. If you have any questions regarding your products please email us at email@example.com
In order to return or exchange an item, you must contact us at firstname.lastname@example.org within 14 days of delivery and we will provide instructions. You will be responsible for paying for your own shipping costs for returning your item unless it arrived damaged, defective or it was sent in error. Original shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in new condition. We do not accept returns on personalized items, unless they arrive damaged or defective.
There are certain situations where only partial refunds may be granted (if applicable), such as an item not in its original condition, being damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund, if applicable, will be processed and a credit will be applied to your credit card or original method of payment. Processing time will depend on your method of payment and your bank’s policies.
Personalized items are final not refundable. Please double check your spelling/message before you order.